The platform

The full credit cycle, inside the same case file

Five working areas — Dashboard, Credit, Risk Centre, Company and Administration — assigned individually to each access profile, plus the two channels that connect the institution to its clients and to the public.

3surfaces over one database
8case states, from application to settlement
3notification channels: SMS, email and WhatsApp
01 · Internal operation

Smart Management

The core of the platform. Three dashboards read the institution from different angles — portfolio, financial and administrative — while the detail lives in the working areas.

Credit dashboard: collection, live portfolio, PAR 30 and forecast
Credit dashboard — portfolio, default risk, collection and forecast.
01

Credit simulation

A full amortisation plan from amount, line, rate and instalments — automatically validating the chosen line’s limits.

02

Assessment and committee

Documents are checked inside the case. Where policy requires it, the case goes to committee, which rules with everything in view.

03

Expert opinions

Internal and external opinions from banking professionals, each attached to the case with author and date.

04

Collateral

Photographs, ownership documents, purchase price and comparison with current market price — coverage judged by real value.

05

Geolocation

The location captured at application travels with the case and supports recovery work in the field.

06

Contracts and digital signature

Generated from the approved case; each user registers a signature once in their profile and can then sign what their role requires.

07

Portfolios and officers

Loans, outstanding capital, interest, arrears, assigned targets and performance against them — teams judged by result.

08

Treasury and accounts

Bank accounts, mobile wallets and financial entities with NIB, IBAN, NUIB, SWIFT, holder and confirmation letter.

09

Configuration

Credit lines, limits, terms, purposes, period rates, arrangement fees, commissions and charges — configurable, not hard-coded.

Loan applications: totals by stage and case list
Application funnel

Always know where it is stuck and where it came from

Every application becomes a case with its own state, and the list shows at all times how much sits at each stage and which channel produced it.

To assess Assessed To authorise Authorised To disburse Active Settled Cancelled
02 · The client channel

Internet Banking

Solves online what traditionally requires a trip to the branch. Entry is by username and access PIN, with channel enrolment from the sign-in screen itself — and the institution never asks for the PIN by phone, SMS, email or WhatsApp.

Credit position

What is owed, what falls due next and what is waiting on the client — on one screen.

Simulate and apply

Instalment, cost of credit, capital/interest split and the full plan — then apply without re-entering data.

Collateral and documents

Upload photographs and ownership documents and follow each item through to the accepted value.

Payments and receipts

Make payments and attach receipts, linked to the instalment they belong to.

03 · The front door

Institutional website

The website is part of the platform, not a separate brochure. It presents the institution, its track record and its offer — individual microcredit, business loans, agricultural credit, housing, savings and consumer credit. From the site, anyone can simulate a loan and apply.

The institution, its track record and its product offer.
Open simulation for the public, with the amortisation plan in view.
Applications landing in Smart Management tagged with the Website origin.
Return per channel measured separately: website, internet banking and branch.
Lianna platform sign-in screen
One entry point at bank.lianna.net — internal operation and client channel.
Client relationship

Most arrears are not bad faith — they are forgetfulness

Automating the reminder resolves the part of default that would never have become default. Communication happens without depending on someone remembering to send it.

To the client
·A daily automatic SMS to anyone with instalments due or overdue, until it is settled.
·A reminder as each instalment approaches its due date, and confirmation of payments received.
·Updates on case progress — received, under assessment, in committee, approved, awaiting disbursement.
·A birthday message, as part of the commercial relationship.
To management
·Alerts on the institution’s health — portfolio, default and risk concentration.
·Treasury forecasts: expected repayments and disbursements due, so lending decisions account for available liquidity.

Working areas and permissions

The menu only shows what the profile allows — two users at the same institution can see different menus.

Dashboard

CreditFinancialAdministrative

Credit

SimulationApplicationsCredit managementClientsGuarantorsCommitteesPortfolios and officers

Risk Centre

BlacklistRisk clientsRisk loansCross-institution exposure

Company

Accounts and mobile walletsStaffInternal contractsConfiguration

Administration

Profiles and permissionsActivity logInternal reportsBank of Mozambique filing

See the platform applied to your institution

A 45-minute demo using your own credit lines, rates and decision circuit.

Book a demo See pricing